Privacy Policy

Last Updated: January 11, 2025
Effective Date: January 11, 2025

This Privacy Policy describes the policies of Ciemme Group Consulting And Trading Srl, ul. S. Stefano, 5 Sofia, Bulgaria 1504, Bulgaria, email: info@bijouxsofia.com, phone: +359877420780, regarding the collection, use, and disclosure of user information gathered during the use of our website (https://bijouxsofia.com) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after it is posted on the Service, and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. Therefore, we encourage you to review this page periodically.

Information Collected:
We will collect and process the following personal information about you:

- Name
- Email Address

Retention of Your Information:
We will retain your personal information for a period between 90 days and 2 years after the closure of your account or as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. We may need to retain certain information for longer periods, such as for data retention/reporting in compliance with applicable laws or other legitimate reasons, such as enforcing legal rights, preventing fraud, etc. Residual anonymous and aggregated information that does not identify you (directly or indirectly) may be retained indefinitely.

Your Rights:
Depending on applicable law, you may have the right to access, rectify, or delete your personal data; receive a copy of your personal data; restrict or object to the active processing of your data; request that we share (transfer) your personal data to another entity; withdraw consent you have provided for processing your data; file a complaint with a legal authority, and exercise other rights as applicable under relevant laws.

To exercise these rights, you may write to us at info@bijouxsofia.com. We will respond to your request in accordance with applicable laws.

Please note that if you do not allow the collection or processing of the required personal information or withdraw consent to process the same for the required purposes, you may not be able to access or use the services for which the information was sought.

Cookies, etc.
For more details on how we use cookies and your choices regarding these tracking technologies, please refer to our Cookie Policy.

Security:
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Third-Party Links and Use of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of third parties, including third parties operating websites or services accessible through a link on the Service. We strongly encourage you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Payments and Financial Data Management:

This website provides the ability to make direct bookings and accepts online payments for such bookings. For bookings made via OTA platforms (Online Travel Agencies), we utilize third-party services to process payments.

All payment data is handled in compliance with applicable data protection laws, including GDPR (Regulation EU 2016/679), and managed securely through encryption systems and technical measures designed to protect users’ financial information.

Payment data processed by third parties is managed directly by the payment service providers, who act as independent Data Controllers in accordance with their respective privacy policies. We encourage users to review the privacy policies of these platforms for further details.

The website does not store sensitive information, such as full credit card numbers, which are processed exclusively through the secure systems of our payment partners.

For further information on how we process personal data and users’ rights regarding privacy, please refer to the full section of our Privacy Policy.

If you have any questions or concerns, you can contact us using the details provided in the “Contact” section of this page.

Complaints / Data Protection Officer:
If you have any questions or concerns regarding the processing of your data, you may email our Grievance Officer at Ciemme Group Consulting And Trading Srl, ul. S. Stefano, 5 Sofia, email: info@bijouxsofia.com. We will address your concerns in accordance with applicable law.

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